This post carries on from “Agilists: Metrics aren’t always harmful”.
It seems popular in the agile world to privilege personal experiences, feelings and narrative over most other forms of knowledge-sharing. These things form the only widely accepted medium for expressing knowledge. In some ways that’s good. It’s about time we started actually listening to what people have to say instead of rushing to implement Taylorist production lines, finding it isn’t working and then just doing it harder.